Privacy Policy

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Friendly Mind Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our visa consultancy services, including Study Visa, Immigration Visa, Business Visa, Work Permit, Tourist Visa, Visit Visa, and Digital Nomad Visa consultancy services.


1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Data: Name, email address, phone number, and mailing address.

  • Travel & Visa Information: Passport details, visa application details, financial statements, and other necessary documents.

  • Communication Data: Any messages, inquiries, or communications sent to us.

  • Technical Information: IP addresses, cookies, and browsing data when using our website.


2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide visa consultancy services and process applications.

  • To communicate with you regarding your inquiries or service updates.

  • To comply with legal and regulatory requirements.

  • To improve our services and customer experience.

  • To send promotional offers or newsletters (you can opt-out anytime).


3. Information Sharing & Disclosure

We do not sell, trade, or rent your personal data. However, we may share your information:

  • With visa application authorities and embassies to process your application.

  • With third-party service providers assisting us in delivering our services.

  • When required by law, regulation, or legal proceedings.


4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.


5. Your Rights & Choices

You have the right to:

  • Access, update, or correct your personal information.

  • Request the deletion of your data (subject to legal obligations).

  • Withdraw consent for marketing communications.

  • Lodge a complaint with the relevant data protection authority if you believe your rights have been violated.


6. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience. You can manage cookie preferences through your browser settings.


7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy policies or content of such websites. We encourage you to review their privacy policies before providing any personal information.


8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website, and we encourage you to review this page regularly.


9. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your data rights, please contact us at:

📍 Address: 106 – B Gulberg II Hali Road, behind Gloria Jeans Cafe Lahore, Lahore, Pakistan
📧 Email: info@friendlymindconsultant.com
📞 Phone: +92 336 9996363, +92 333 9999134

By using our services, you agree to the terms of this Privacy Policy.